PRIVACY POLICY
Who We Are
MOE & Co. (“we,” “us,” or “our”) operates this website. Our website address is: moeandco.com.au.
Personal Information We Collect
We collect personal information only when you voluntarily provide it to us, such as through contact forms or newsletter sign-ups. This may include your name, email address, phone number, and any other information you choose to share.
In addition, when you interact with our website (including submitting forms), we automatically collect certain technical details (“metadata”) for security, analytics, and record-keeping purposes. This may include your IP address, browser type, device information, operating system, date and time of submission, page URL, and user agent.
How We Use Your Information
We use your personal information to:
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Respond to your inquiries.
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Send newsletters if you have subscribed.
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Improve your website experience.
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Maintain the security and integrity of our website.
We do not sell or share your personal information with third parties except as described in this policy.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies may store your preferences and help us understand website usage. We do not collect personally identifiable information through cookies unless you provide it voluntarily.
Third-party services integrated with our website, such as Google Analytics and social media platforms, may use cookies or other tracking technologies. These third parties collect information according to their own privacy policies.
Links to Other Websites
Our website contains links to social media platforms and other external sites. We do not control these sites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external websites you visit.
Data Collected by Individual MOE & Co. Stores
Each MOE & Co. salon is owner-operated and may collect personal data independently for appointment bookings, marketing, or other purposes using their own systems (such as Phorest). MOE & Co. head office does not control or have access to these customer details. We trust all salons to manage personal data responsibly and professionally in accordance with applicable laws.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or storage method is 100% secure. We cannot guarantee absolute security.
Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to unsubscribe from newsletters or other communications, you can do so using the opt-out option included in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: marketing@moeandco.com.au